On-site repair for X-ray, C-arm, and digital radiography systems. All major brands, including nights and weekends.
[Call 1-855-409-2885] [Request Service]
Short answer: VectoRay Medical repairs X-ray machines on-site for hospitals, imaging centers, and clinics throughout California and surrounding states. Our engineers diagnose and repair X-ray tubes, generators, detectors, collimators, mechanical systems, and software across major manufacturers, and verify performance before the system returns to patient use.
Is your X-ray machine down right now? Do this first
- Take the room out of service following your radiation safety procedures so no one attempts exams on a faulty system.
- Write down what happened: error codes, symptoms, when it started, and whether the problem is constant or intermittent.
- Find the make, model, and serial number (usually on a label on the unit).
- Don’t open covers or attempt internal repairs. X-ray systems involve high voltages and heavy moving parts.
- Call us at 1-855-409-2885 with that information, and we’ll help you figure out next steps.
X-ray systems we repair
- Digital radiography (DR) and computed radiography (CR) systems
- Fixed radiography rooms
- Portable and mobile X-ray units
- Mobile C-arms and fluoroscopy units
- Components including tubes, generators, collimators, detectors, tube stands, tables, and workstations
We service equipment from major manufacturers including GE, Siemens, Philips, and Canon, as well as other brands.
Common X-ray problems we diagnose and repair
| What you’re seeing | What it can indicate |
|---|---|
| Lines, spots, or artifacts on images | Detector, tube, software, or calibration problems |
| Longer exposure times needed for the same image | A tube that may be approaching end of life |
| Overheating or unexpected shutdowns | Cooling or ventilation problems, or aging components |
| Images not reaching PACS, or detector not communicating | Network, software, or connectivity issues |
| Error codes or the system won’t expose | Generator, interlock, exposure control, or cable faults |
| Stiff, drifting, or noisy movement | Mechanical wear in the tube stand, brakes, or table |
Many of these show up first as small changes. Catching them during preventive maintenance is cheaper than an emergency call.
How an X-ray repair visit works
- You contact us with the make, model, and symptoms.
- We diagnose the problem on-site, checking the system’s hardware, software, and calibration.
- We explain what we found and the repair options, so you can make an informed decision.
- We repair the system, replacing the failed component with the right part and recalibrating as needed.
- We test it before it goes back into clinical use, with performance verification and functional testing, and document the work.
Why practices choose VectoRay Medical
- Real field experience. Founder Eric Mecha is a former U.S. Army biomedical equipment technician with 10 years as a field service engineer at GE Healthcare and Siemens Healthineers. Meet the team.
- Multi-brand service from a single provider.
- On-call overnight and weekend availability, because equipment doesn’t fail on a schedule.
- Local to Northern California, based in Elk Grove.
- A plan to keep it from happening again, through preventive maintenance.
Where we work
Based in Elk Grove, VectoRay Medical serves the Sacramento region, including Elk Grove, Sacramento, Roseville, Folsom, Davis, Stockton, and Lodi, as well as the Central Valley, the Bay Area, and other parts of California and surrounding states. Call us to confirm availability in your area.
Should I repair or replace my X-ray machine?
Many X-ray systems last 8 to 12 years, and tubes are wear items that need periodic replacement. Repair usually makes sense when the system is otherwise healthy and parts are available. If you’re weighing the cost, see how much medical equipment repair costs and when to replace an X-ray tube.
Frequently asked questions
Do you repair all X-ray machine brands?
We work on major manufacturers, including GE, Siemens, Philips, and Canon. Call us with your make and model to confirm.
Do you offer nights and weekend service?
Yes. We provide on-call overnight and weekend service.
How fast can you get here?
Response time depends on your location and the nature of the problem. Call 1-855-409-2885 to discuss current availability.
How much does X-ray machine repair cost?
It depends on what failed. A written estimate after diagnosis is the only reliable number. Our repair cost guide explains typical ranges and what drives them.
Can you repair portable X-ray machines and C-arms?
Yes. We service portable X-ray units, mobile C-arms, and fluoroscopy systems.
Will my system need recalibration after a repair?
Often, yes. Replacing components like tubes or detectors typically calls for calibration and performance verification, which is part of our process.
Is it worth repairing an older X-ray machine?
It depends on its age, parts availability, repair history, and the cost relative to replacement. We can help you evaluate that.
Need X-ray repair in Northern California?
VectoRay Medical
9245 Laguna Springs Dr., Suite 200, Elk Grove, CA 95758
1-855-409-2885 | Contact us
On-call overnight and weekends
